Rutgers Webmail - Getting Started

Roundcube is one of two webmail interfaces offered by Central Systems and Services. We offer it for those who prefer a modern-looking interface and don't need the extensive feature set of our very powerful Squirrelmail interface.

As a relatively new e-mail client, we will continue to improve Roundcube. We encourage you to send feedback and feature requests to help@eden.rutgers.edu.

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Feature Overview

 1. Personalize your Roundcube experience with Settings.4. View your folders in most Roundcube windows. 
 2. Access powerful tools that can enhance your e-mail experience.5. Use checkboxes to select multiple messages in order to perform an action. 
 3. Search mailboxes from the main window.6. Read messages in the Preview Pane or in a separate window. 

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Create a Message

Just below the Rutgers logo, click Compose message to start with a blank message.

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Create a Signature

  1. In the upper-right corner of the window, click Settings.

  2. Click the Identities tab:

    1. Under Display Name, click your name.

    2. In the Edit Item section, add your signature.

    3. Click the Save button.

  3. After receiving the green Successfully saved message, click E-Mail in the upper-right corner.

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View a Message

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Disable the Preview Pane

  1. In the upper-right corner of the window, click Settings.

  2. Under the Preferences tab:

    1. Next to Show preview pane, uncheck the check box.

    2. Scroll down to click the Save button.

  3. After receiving the green Successfully saved message, click E-Mail in the upper-right corner.

  4. Double-click a message to open it in its own pane.

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Select Multiple Messages

You can select multiple messages to drag-and-drop as well as to perform tasks under the Action pull-down menu.

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Move Messages

To move a single message, click the one you want to move and drag it into any mailbox folder.

To move multiple messages:

  1. first select all the messages you want to act upon; refer to Select Multiple Messages.

  2. click in the blue area of any of the selected messages to drag all the messages to the location you want.

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Perform a Search

  1. If you wish to search in only one mailbox, select that mailbox.

  2. Click in the Search field. A list of options will appear to the left of the field.

  3. Select the options you want.
    HINT: To search all folders instead of just the one you chose, select all folders.

  4. In the Search field, enter the text you want to search for.

  5. Click the Search button.

  6. To cancel the search, click the X in the Search field or click E-Mail — found above the Search field.

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Logout

Be sure to logout when you are finished using Roundcube. This is especially important if you are using a shared computer where others could access your e-mail. Click Logout, which you can find on the upper-right corner of every page.

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Manage Spam

Click Webtools in the upper-right corner. On the Webtools page, click Spam Filtering.

Two helpful documents are listed in the Additional Resources section for setting up spam filtering.

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Login Activity

Incidents of fraud and identity theft are on the rise on the Internet, and universities are common targets. By frequently verifying the last IP address and Hostname that accessed your account, you can see if your account has been accessed without your permission.

Things to notice after login include the date, time, and location from which you last accessed webmail. Are they correct? Is the IP/Hostname you last accessed webmail from correct?

If we suspect unsual activity in your recent logins we will alert you with a message. If this message appears, you should verify that your account has not been compromised by checking prior login details.

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Additional Resources

Visit New Brunswick Computing Services Help Desk to obtain computer documentation and other resources. A list of relevant documents follows:

We welcome your comments about Webmail and all of the services we offer.

New Brunswick Computing Services Help Desk provides a variety of computing help resources.

For one-on-one assistance with Roundcube, send e-mail or phone (732) 445-HELP [445-4357].

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